Ilios Travel, Visions of Italy, Visions of Turkey and Visions of Spain are trading names of and wholly owned subsidiaries of Visions Holiday Group Limited. Visions Holiday Group Ltd. is fully bonded by the UK Civil Aviation Authority under Air Travel Organisers Licence (ATOL) No 5889. Holiday vacations featured on this website that include return flights commencing and returning to the UK only are financially protected by the ATOL scheme. This means that in the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.
As the ATOL scheme only covers holiday vacations that include return flights commencing in and returning to the UK only, ground arrangement only holiday vacation packages are not covered by the ATOL scheme.
Ground arrangement only holidays and accommodation only arrangements are financially protected by the Association of Bonded Travel Organisers Trust Limited (ABTOT membership number 5217).
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Visions Holiday Group, and in the event of their insolvency, protection is provided for the following:
1. non-flight packages and
2. flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Visions Holiday Group.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
Visions Holiday Group Ltd. is a member of ABTA – the Travel Association (ABTA) No Y223X, IATA, the American Society of Travel Agents (ASTA) and AITO – The Association of Independent Tour Operators. All AITO companies are fully bonded and governed by AITO’s Independent dispute Settlement Service, which means you are in safe hands. The common aim of AITO members is to provide an attractive alternative to mass-market holidays, combining high standards backed up with a more knowledgeable, personal and caring service.
HOW TO RESERVE YOUR HOLIDAY
CONTACT OUR OFFICE to ensure that the accommodation and or flights are available for the dates you require. A provisional booking will be held for 2 days pending receipt of your booking form and deposit payment. Complete the booking form with all available information, sign and forward it together with your deposit. (We require a 30% deposit for accommodation only bookings. For bookings including flights a higher deposit to cover the cost of flights may be required. The deposit amount will be advised at the time of booking.)
Upon receipt of the above our office will issue a Confirmation Invoice setting out the details and full cost of your holiday booking as agreed. The balance of your holiday cost will become payable 13 weeks prior to departure. Holiday reservations made within 13 weeks of departure will require full payment at the time of booking. All payments made by credit card will incur a 2.2% charge. Although a Confirmation Invoice is sent on receipt of deposit we do not issue receipts for deposits or final balances unless specifically requested. Please note that all bookings should be made through Ilios Travel.
Flight/ferry tickets, travel itinerary and directions will be forwarded DURING THE TWO WEEKS PRIOR TO DEPARTURE.
NOTE:- Please read the conditions of booking carefully. The person signing the Booking Form does so on behalf of all persons named thereon and warrants that no member of the party, is or will be travelling against the advice of a medical practitioner.
YOUR HOLIDAY COST INCLUDES:
The rental price for most of the properties includes normal use of electricity, gas, water, linen, all local taxes and maid service as specified on the individual description. Any exceptions are stated at the bottom of the price panels or will be advised at the time of booking. Prices do not include the cost of air-conditioning or heating unless specified. Please ensure you read the online text as well as the brochure text for any amendments or changes.
PASSPORTS AND VISAS
British citizens must ensure that they have a valid full 10 year UK or EU passport at the time of travelling on holiday. This must be valid for 3 months beyond the intended return date. Please allow adequate time to replace your passport if you require a new one. Anyone travelling on a non-British or non-EU passport should check with the relevant authorities.
Visas for Turkey: No visas are required for EU nationals. Anyone travelling on a non-UK or non-EU passport are advised to check with the relevant consulate either in London or in their own country for any necessary visa or entry permit which may be required. Failure to produce a visa, if required, will result in refusal of entry and a possible fine. Visas are required for British nationals entering Turkey. These are obtainable online for a sum of 20 US $ – https://www.evisa.gov.tr/en/ . If you do NOT obtain a visa online it is available for purchase on entry to Turkey but will cost £20. Payable in notes only.
BOOKINGS FOR NEXT YEAR
We are pleased to say that our many happy clients return to us year after year and book their houses well in advance. To ensure that you get your first choice, please request your property as early as possible.
All photographic material and text contained in this brochure remains the property of Ilios Travel and under no circumstances may be reproduced without our permission.
UK OFFICE HOURS
Monday – Friday 9.00 a.m. – 5.30 p.m.
Saturday 10.00 a.m. – 2.00 p.m.
Telephone answering service after office hours. Alternatively, send us an email on email@example.com.